Customer Testimonials

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Google Sep 25, 2023

Great staff here, while other places would turn me around or forget about me, this business put in the care to get what I needed done, done.

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DealerRater Sep 24, 2023

Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses and being able to talk via text since we are about an hour away from the dealership. Thanks Jacob for our new Kia Sedona!

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Google Sep 23, 2023

They was on the ball to find me a car!! I thought by I had bad credit I could not get a car!!

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DealerRater Sep 21, 2023

Jacob Martinez was amazing and very professional! I'm so thankful for the great experience.

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Google Sep 21, 2023

Car seems to be running very well.

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Google Sep 21, 2023

Excellent service, knowledgeable on their vehicles, would definitely recommend to a friend or family member.

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Google Sep 20, 2023

Great Experience With Charles Archer . Excellent and Professional

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DealerRater Sep 20, 2023

Charles is an excellent sales representative and I would recommend him to anyone! He was honest and made sure we understood each document that we were signing! When we left we felt that we made the right decision! Thanks ❤️🙏🏾✝️

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Google Sep 16, 2023

Charles Archer was amazing, friendly and very transparent with us as we were purchasing a new car for me. Was very helpful and guided us through as we got a kia k5 2024 for me

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Google Sep 16, 2023

Mr Charles is the best !

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DealerRater Sep 15, 2023

He helped me through Gods Will. Such an Amazing Faithful Spirit! Glad I came here

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Google Sep 14, 2023

I was very happy with the customer service at Casey. Jacob was able to fit me in for a same day software update. I was so grateful because I daughter with special needs and it can be difficult to get out and about for things like this. Thank you so much Jacob at Casey Kia.

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DealerRater Sep 12, 2023

We had a great experience working with Charles. He was very knowledgeable and helpful. We bought this car for our daughter and he was able to help us select a safe, stylish, yet affordable vehicle. Thanks Charles!!!

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Google Sep 12, 2023

Came here to get warranty/recall services done on my Kia since it was the only one within 100 miles that had availability to do it on short notice. Their service department was very efficient and super quick with the service (I dropped my car off at 1:11 and was out the door at 2:33) and all of the employees I spoke with (however briefly) were very nice as well. Despite this dealership being 50+ min. from my home in VB, I'll likely be back anytime I need service on my Kia. Thanks so much!

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Google Sep 11, 2023

Quick service and came in clutch with the open appointment times for my oil change.

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Google Sep 11, 2023

By far this was the best visit I have had since beginning my services with Casey years ago. Communication was up front and timely. I did not have to call over and over to get a response. Vehicle was fixed and working well.

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Google Sep 11, 2023

I recently had my 2021 Kia Soul in for service and it went great. They let me know some of the things that would be coming up due and I was able to pick the most important one to do now. Always a great experience.

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Google Sep 9, 2023

This is the fourth car we have purchased from Casey Kia. We love our Kia vehicles and this is a great place to shop for a new car. Friendly people, great cars.

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Google Sep 9, 2023

Overall Great buying experience. Everything I requested Casey made it happen. Philip is quite the professional and will do everything he can to take care of you!

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Google Sep 9, 2023

We worked with Jonnie, and it was easily the best car buying experience we’ve ever had. He really worked for us and made sure we could get into our dream car while sticking to our budget.

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Google Sep 8, 2023

Charles Archer delivered exceptional customer service. He was very knowledgeable, concise, straightforward, and most importantly honest. 5 stars across the board!

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Google Sep 8, 2023

Awesome service.

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DealerRater Sep 8, 2023

Charles delivered exceptional customer service with the purchase of the BMW. He was patient, personable, confident, and most importantly honest. 5 stars across the board!

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Google Sep 6, 2023

Wow, just a great experience compared to Southern Kia. My work on my car was done quickly at a great price. They have a waiting area that is clean with free coffee and water. I will be making the extra 40 minute drive to use Casey Kia for all my service needs going forward. Markus, my service advisor was amazing. Thanks for everything.

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Google Sep 6, 2023

Jacob was very professional and worked with me and gave me a great deal and was very quick and smooth ! Get with him to get the help you need.

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Google Sep 6, 2023

Excellent service and on time completion.

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Google Sep 6, 2023

The maintenance quickly and as efficiently as possible attended us as our Sorento ended up requiring a brand new engine. My only negative comment is regarding the loner vehicle which I was not able to obtain until about two weeks into the engine work. Also, the loner was fealty and stunk of cigarettes with visible burn marks. Overall experience with the maintenance department was great! Thank you Christine for all the assistance in getting our vehicle ready!

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Google Sep 5, 2023

They really helped me finding my first car and helped me figure out my options as a result walked out of there a nicer car than what I was looking at originally and was also cheaper as well!

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Google Sep 5, 2023

The only Kia dealership that was up front with me and answered my phone calls.

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Google Sep 1, 2023

Very helpful and speedy

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DealerRater Sep 1, 2023

Very helpful and was able to work quickly while I was on a time crunch

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Google Aug 31, 2023

From out of town and felt they went over and above to get me back on the road

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Google Aug 31, 2023

Quick and efficient. Great customer service.

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Google Aug 31, 2023

Good

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Google Aug 31, 2023

It was alright

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Google Aug 30, 2023

Quick and easy for my service that I needed

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Google Aug 30, 2023

What an awesome customer service. Casey was very fast, punctual and efficient working with my insurance company and my car. Great staff to work with and very consistent! Job well done.

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Google Aug 27, 2023

Charles Archer is a very good salesman he was very helpful getting me the car I wanted I will tell family and friends about Casey kia

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DealerRater Aug 26, 2023

My experience with Charles Archer was very good I have brought 4 cars from him he is a very good sales man! Thanks to Casey Kia!!!

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Google Aug 23, 2023

Excellent service

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DealerRater Aug 23, 2023

Charles was professional and very helpful with our car purchase! Highly recommend visiting him for your next car purchase.

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DealerRater Aug 21, 2023

Charles Archer was very professional and made the Price family feel like we were part of the Kia family. He took the time to explain everything to my daughter on her new 2023 Kia Soul. We will definitely purchase our next Kia vehicle with the assistance of Charles Archer.

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Google Aug 20, 2023

Everyone was friendly and helpful. This is our second purchase from Casey Kia. I feel like I was given a fair price for my trade. Two thumbs up!!

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Google Aug 19, 2023

Joey D. did a great job. He coordinated with the 3rd party warranty and got all the work done as described and on time.

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Google Aug 19, 2023

Very professional staff, Charles worked with me and my budget to get the right deal and I love my new vehicle.

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Google Aug 19, 2023

Phillip was excellent

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Google Aug 17, 2023

Friendly and helpful staff. They took really good care of me. Very good dealership.

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Google Aug 17, 2023

Excellent service Tiffany went way and beyond to make sure that I got transportation their service 100 if I could give them more stars I would love the people they are so nice and the service is magnificent I love my vehicle and I will not go anywhere else to look for transportation but if you in need of anything most definitely have to check them out!

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Google Aug 17, 2023

I was in and out in good time and they did what they said they were going to do and I was very pleased; very professional and expertly done.

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Google Aug 15, 2023

The 2023 Sportage is the third new KIA my wife and I have purchased from Casey KIA. We would not go anywhere else.

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Google Aug 15, 2023

Johnny was very helpful

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Google Aug 14, 2023

I like kia they where very friendly

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Facebook Aug 13, 2023

I lost a personal investment of over $18,000, scams like these are always final, especially when an exit scam is been pulled. Recovery is difficult but very possible, if you seek counsel from the right Recovery experts. After losing so much to this fraudulent investment company, I realized I've been scammed I sought for help, luckily I was referred to a security and intelligence company. who are a group of recovery specialists with effective procedures to recover lost funds, and with their help, I was able to recover my investments. I'm willing to share my experience with anyone that ...

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Google Aug 12, 2023

Our experience with Phillip Anastasio was so enjoyable at Casey Kia. We found both the sales manager, Hugh, and JT and the finance manager, John, I think, very fair, easy to talk to and felt they were being honest. My husband and I talked about how comfortable we felt and felt good about the experience as it was happening. We can hardly say enough good and positive things about Phillip. I told him this was his calling. I also got the SUV of my dreams. Happy Birthday to me. 🎁🎈

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DealerRater Aug 11, 2023

All questions were clearly answered, very professional, non-pushy and worked with me to get the deal on a new Kia that worked for me.

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Google Aug 11, 2023

Best car buying experience I’ve ever had! David Alvarez went above and beyond showing me everything about my new Kia and everyone I came in contact with at the dealership was super kind and helpful! Definitely recommend buying from Casey Kia!

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Google Aug 11, 2023

Casey Kia made trading in my vehicle and purchasing of my new one flawless. I was over state lines and was able to conduct most of the business prior to arriving to the dealership. The communication was clear and upfront, and there were no hidden agendas. It was a team effort, and how they assisted me which was nice when most dealerships I’ve gone to work were cutthroat. They were honest and fair with my trade-in, I am so grateful for their help and their patience. If you’re purchasing a vehicle, the pictures that they post are clear ...

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Google Aug 10, 2023

I have been a Kia Driver for 20 plus years, have always had my Kia Service through Casey Kia Customer Service always been great, Experience with this Dealer Ship has been the BEST.

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Google Aug 9, 2023

I came in short notice needing an oil and the technicians did everything they could to ensure I was able to get an oil before I left for a short notice trip the next day. I really appreciated them helping me. I was in and out within an hour.

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Google Aug 9, 2023

The techs & clerks were courteous and helpful through whole process of my car's recall.

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DealerRater Aug 8, 2023

Great, didn’t give a run around , straight to the point with care and focus on my goal coming in today. I am fully satisfied and thank you again CHARLES! Will recommend him for sure!

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Google Aug 8, 2023

They listened to my needs in a car & didn't waste my time trying to upsell me. I found the perfect SUV & Tiffany was a pro to work with.

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Google Aug 7, 2023

Staff was very helpful and knowledgeable about my car.

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Google Aug 6, 2023

Swift! Listened to my needs and delivered exactly what I needed for my family. Fantastic job and every employee was more than happy to assist me. Great place to make a purchase over all.

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DealerRater Aug 6, 2023

Charles listened and understood exactly where I was coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, he made the process extremely seamless and painless. Though I was quite nervous, he eased those worries quickly. If you need a car, Charles is the guy!

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DealerRater Aug 5, 2023

He was honest, fair and straight forward! GREAT SERVICE! If you’re looking for a car this is the guy to go to!

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Google Aug 4, 2023

Great service and personal connection to the people doing the work. Easy to schedule service online. Unless its a part, service is always done in a day.

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Google Aug 3, 2023

Great service

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DealerRater Aug 2, 2023

These words courteous, communicated, and efficient. They also showed me the patio area to relax in.

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Google Aug 2, 2023

Best service department! I’m always taken care of and alerted of suggested services for the future. Parts department is extremely efficient, as well. My Stinger has never been in better hands

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Google Jul 31, 2023

My sales rep was great! Courteous helpful professional.

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Google Jul 30, 2023

At Casey Kia Autogroup not only did I get quality experience but very fast same day purchase of a clean used Dodge Charger with a 2 year limited warranty! Thank you Casey Auto Group you are all amazing!

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DealerRater Jul 30, 2023

The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun.

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Google Jul 29, 2023

Charles Archer is the man to see

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DealerRater Jul 28, 2023

Amazing guy would definitely recommend him to anybody. If you need a vehicle this is the person to come see.

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DealerRater Jul 27, 2023

Very responsive to customer needs. Good communication regarding car service / repairs. Capable and friendly service associates.

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Google Jul 27, 2023

Jonnie did a fantastic job when it came explaining through the whole process. Yes money gets you through life, but he wasn’t concerned about making money. He was more concerned about me settling for a vehicle and wanted me to get the vehicle that I wanted. I’ve been with KIA for a years now and I’ve never had an issue.


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